What is Pega RPA?
Robotic automation is the application of software to automate tasks and processes otherwise performed by humans. Simply, robotic automation is software automating software. Software robots can fully automate essential business transactions through Robotic Process Automation (RPA) or optimize the way people work with Robotic Desktop Automation (RDA). The goal of robotic automation is an improved customer experience and operational excellence through increased efficiency, performance, and agility in the day-to-day activities across the enterprise.
What is the future of RPA?
Forrester estimates that, by 2020, there will be over 5 million robots doing office, administrative sales and related tasks. Management of robots and their governance will be growing in coming years. RPA (Robotic Process Automation) is still in early stage and many organizations are in the study phase. There are many domains like banking, accounting,finance and insurance are benefined with RPA. All these sectors are looking for costeffective and less error prone process.
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